Introduction

We in Better Quality Flowers respects your privacy and is committed to protecting it through our compliance with this privacy policy. This policy describes the types of information we may collect from you or that you may provide (“Personal Information”) through the Better Quality Flowers” Website and any of its related products and services, and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our website and Website (collectively, the service), you agree to the terms of this Privacy Policy. This Privacy Policy may change from time to time. If you have questions about this Privacy Policy, you may contact us at info@betterqualityflowers.com
This Policy is a legally binding agreement between you (&ldqldquo;User”, “you” or “your”) and this Website developer (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Better Quality Flowers Website. By accessing and using the Better Quality Flowers Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information

You may access and use the Better Quality Flowers Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered in the Website, you may be asked to provide certain Personal Information (for example, your name, e-mail address, mobile number).
 
We receive and store any information you knowingly provide to us when you create an account, or fill any forms in the Better Quality Flowers Website. When required, this information may include the following:
Account details (such as user name, unique user ID, password, etc)
Contact information (such as email address, phone number, etc)
Basic personal information (such as name, country of residence, etc)
Certain features on the mobile device (such as contacts, calendar, gallery, location, etc)
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of the features in the Better Quality Flowers Website. Users who are uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information

We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.
Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Website. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information.
We act in the capacity of a data processor in situations when you submit Personal Information through Better Quality Flowers Website. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller.
In order to make Better Quality Flowers Website available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

• Create and manage user accounts
• Request user feedback
• Improve user experience
• Run and operate Better Quality Flowers Website

Processing your Personal Information depends on how you interact with the Website, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. We may also combine or aggregate some of your Personal Information in order to better serve you and to improve and update our Website.
Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Managing information

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Better Quality Flowers Website available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information.
Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, as long as your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Payment data

All credit/debit cards’ details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.
If you make a payment for our products or services on our Website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
We will not pass any debit/credit card details to third parties.
We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Better Quality Flowers Website and Better Quality Flowers cannot guarantee the security of any information that is disclosed online.

Notifications

We offer push notifications to which you may voluntarily subscribe at any time. To make sure push notifications reach the correct devices, we use a third-party push notifications provider who relies on a device token unique to your device which is issued by the operating system of your device. While it is possible to access a list of device tokens, they will not reveal your identity, your unique device ID, or your contact information to us or our third-party push notifications provider. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. If, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.

Links to other resources

The Better Quality Flowers Website contains links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

Data breach

In the event we become aware that the security of the Better Quality Flowers Website has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice in the Website.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Better Quality Flowers Website at any time at our discretion. When we do, we will post a notification in the Website. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Better Quality Flowers Website and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Better Quality Flowers Website.
Cookie Policy

Better Quality Flowers understands that your privacy is important to the data subject (“you”, “your”, “user”) and we are committed to being transparent about the technologies we use. This Cookie Policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit the Better Quality Flowers website.
This Cookie Policy should be read together with our Privacy Policy and Terms of Use. This policy describes the information which Better Quality Flowers collect from you when you access, or use its Website https://betterqualityflowers.com ("Website")
The Website may have links to third party websites and services. This Policy does not apply to such third-party websites and services. By continuing to browse or use our sites, you agree that we can store and access essential cookies and other necessary tracking technologies as described in this policy.

What are cookies and Other Tracking Technologies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our websites. This allows our websites to recognize your device from those of other users of the websites. The information provided below about cookies also applies to these other tracking technologies.

How do we use cookies and other tracking technologies?

We use cookies to collect and store information when you visit our website and/or use any Better Quality Flowers Group services. We use cookies for various purposes such as:

• To provide you with Better Quality Flowers Services
• To provide non-personalized or personalized recommendations
• To identify your location
• To identify your browser and device.
• For analytics and research,
• Measure and analyze the audience for each page in order to subsequently improve the ergonomics, browsing, or visibility of content;
• Measure the reliability of Website by analyzing the number of visits to its pages in real-time, and offer varied ads that are adapted to users’ areas of interest;
• Cookies may also be saved by social media tools if you use these functionalities (e.g. Facebook, Google & LinkedIn).

Types of cookies

We use different types of cookies on the Website for different purposes.
1. First-party cookies
These are the cookies that belong to us and which we place on your device or are those set by a website that is being visited by the user at the time. We use these cookies as they are absolutely necessary to provide you with Viacom 18 Services. If you choose to opt-out of these cookies, then we may not be able to provide you Services. The table below would help you to understand what these necessary cookies do.
2. Third-party cookies
These cookies are set by someone other than us when you access or use the Website. We have no control over third-party cookies - you can turn them off, but not through us. (For e.g. advertising agencies may place their cookies on our website which will collect tracking information and serve you with advertisements). We endeavour to identify these cookies before they are used so that you can decide whether you wish to accept them or not.
3. Persistent Cookies
We use persistent cookies to improve your experience of using the sites. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you visit the site.
4. Session Cookies
Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.
You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Sites. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will check if Cookies can be captured when you direct your browser to our Sites.
The data collected by the websites and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information will be kept in our database until we get explicit consent from you to remove all the stored cookies.

We categorize cookies as follows:

a) Essential cookies
These Cookies are necessary to allow us to operate our Sites so you may access them as you have requested. These Cookies, for example, let us recognize that you have created an account and have logged in/out to access site content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Sites. Some of the essential cookies we use include the Google tag Manager.
b) Analytical/Performance cookies
These Cookies are used by us or third-party service providers to analyse how the Sites are used and how they are performing. For example, these Cookies track what content is most frequently visited, watch history and from what locations our visitors come from. If you subscribe to a newsletter or otherwise register with the Sites, these Cookies may be correlated to you. These Cookies include, for example, Google Analytics and New Relic cookies.
c) Functionality cookies
These Cookies let us operate the Sites in accordance with the choices you make. These Cookies permit us to "remember" you in-between visits. For instance, we will recognize your user name and remember how you customized the Sites and services, for example by adjusting text size, fonts, languages and other parts of web pages that are alterable, and provide you with the same customizations during future visits.
d) Targeting or Advertising Cookies
These cookies are used to deliver content that is more relevant to you and your interests. They are also used to deliver targeted advertising or limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns on Better Quality Flowers websites. They remember that you have visited one of our websites and this information is shared with other parties, including advertisers and our agencies. Some of the advertising cookies that we use include DoubleClick and Facebook Custom Audience. These cookies may also be linked to site functionality provided by third-parties.

Do these cookies collect personal data/identify me?

Most types of these cookies track consumers via their Device ID or IP address, therefore, they may collect personal data

Accepting or Refusing Cookies

The cookie acceptance banner is not displayed on your screen. You may still choose at any time to delete or disable all or part of these cookies using your browser, with the exception of the First Party Cookies which are necessary for the Website to function.

Contact Information
More detail on how businesses use cookies is available at www.allaboutcookies.org. If you have any queries regarding this Cookie Policy please contact us at info@betterqualityflowers.com